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First Poster

Hello. I've downloaded several different music/podcast apps. (TuneIn and Global player) they work when the screen is on but they won't play in the background or when the screen is closed. Never had this problem on the S8

Advice/help would be great. Thanks

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AndrewL Moderator
Moderator
@Steviecmj: To troubleshoot the issue please go to Settings > Apps > Select relevant app e.g. TuneIn > Mobile Data > Allow Background Data Usage > Back > Battery > Allow Background Activity.
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AndrewL Moderator
Moderator
@Steviecmj: To troubleshoot the issue please go to Settings > Apps > Select relevant app e.g. TuneIn > Mobile Data > Allow Background Data Usage > Back > Battery > Allow Background Activity.
First Poster

Thanks for that.  Those settings were already applied.  I also checked the phones data saver settings and they seem ok.  Stumped 

First Poster
Just to follow up. It was the apps themselves. Still not sure why but other similar apps work just fine. So problem sorted