18-05-2019 04:24 PM
My holiday photos has disappeared from my S10+ gallery. I cant find them anywhere. Does anyone know why this happened and how they can be recovered?
Thanks
Solved! Go to Solution.
27-07-2019 11:32 PM
Thanks for the relpy , it is very helpful, i hope that samsung get to the root of the problem
21-10-2019 01:04 AM
Same with me. I bought an SD card with a lot of space just to store photos on, so I wouldn't take up space on my Galaxy S10 Plus. I had hundreds of photos saved to the card. Then one day I looked and there was 36 photos. Is this a problem with the phone?
13-12-2019 05:28 AM
Just had the same happen on my s10e. Oddly enough Bixby was updated at the same time. I was able to recover the photos, but there is no reason I should have had to.
Has anyone else noticed a Bixby update in conjunction with photos disappearing?
06-01-2020 12:14 AM
Mine just dissapeared too. Over 2000 of them. Anyone find and actual fix for thisb yet? I have done data recovery apps and nothing!! Really upset
10-01-2020 12:44 AM
Same here i tried everything but nothing worked please help
I have Samsung s10
24-02-2020 12:45 AM
I have the same issue. My phone updated and then I lost hundreds of photos all saved on my sd card. Anyone have a solution?
03-03-2020 01:43 PM
16-04-2020 12:21 AM
this just happened to my S10e today in 4/20, just one day before my birthday haha, I just entered to see you guys' replies about this but I couldn't unload any app on the Play store in order to check if my photos were on my files app, also Samsung's My Files had everything vanished like it was a new phone, I couldn't capture any photos and my camera was freezing everytime I tried to take a pic. Also to mention that I was unloading Security Patch from April 1 2020, I odn't know if this had something to interfere with that. Another thing it was I couldn't hear any voice during phone calls and nobody could hear me either which was scaring me more already.
So I what I did is to securely restart my phone, with frighten that I couldn't see my photos again, I have like 2,000 now from like 7 years ago. My surprise is after the restart I had everything back in normal, my gallery, my camera, my apps everything. I hope this can help.
16-04-2020 12:12 PM
The issue seems to be related to SD card storage. This has actually happened to me twice now and my 256GB SD card was reformatted to be 8GB.
NOT HAPPY.
AT&T points to Samsung, Samsung points to AT&T.
29-04-2020 01:59 PM
My pictures to have disappeared hung my Galaxy S10. In gallery I don't see a button to retrieve these