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Not connecting to my email server s10

First Poster

Cannot set up my bt emails on my s10. Says no reply from server?

1 REPLY 1
Troubleshooter

@Lainie1966 wrote:

Cannot set up my bt emails on my s10. Says no reply from server?


Just check all settings in your email account are correct, 

 

IMAP settings

  • Incoming Mail Server: mail.btinternet.com
  • Port: 993 (this should be automatically populated if you tick the SSL Encryption)
  • SSL Encryption: Enabled (but not STARTTLS)
  • Username: your email address including the @btinternet or @btopenworld.com part
  • Password: your btinternet password
  • Root folder/path:
  • Folder separator: . (full stop)
  • Please don't enable "secure password authentication" (SPA). It's not needed when you use SSL encryption and won't work.

POP3

Server: mail.btinternet.com

Port: 995 (this should be automatically populated when you tick SSL Encryption)

SSL Encryption: Enabled (but not STARTTLS)

Username: your email address including the @btinternet or @btopenworld.com part

Password: your btinternet password

POP from folder: By default, POP will pull emails from your Inbox

 

SMTP settings

  • Outgoing Mail Server: mail.btinternet.com
  • Port: 465 (this may not be automatically populated on selection of SSL, so you'll need to check this)
  • SSL Encryption: Enabled (but not STARTTLS)
  • Authentication: PLAIN
  • Username: your email address including the @btinternet or @btopenworld.com part
  • Password: your btinternet password