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New S10 runs hot

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Apprentice

I've only just received my S10 and know that phones get hot when you are doing the initial setup, while mine got VERY hot. 

It also drained the battery down to 30% in about 2 hours, while installing 100 apps (from my last phone) + updates + setting up. 

I've since used the phone and the top left (volume button side) get quite toasty, that's if I'm doing anything more than looking on Reddit etc, I have just used the camera for 2 minutes and the left side is now very hot. 

That to me seems too quick to heat up. I had a oneplus 5t previous and it never got this hot.

I've tried resetting the cache, doing a full reboot. The phone does cool down quickly, so it's been 2 minutes since I used the app and now it's back to a normal temp.

 

Any suggestions?

Or have a list the silicon lottery and would be best to send back? 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Superuser I
Superuser I

35 is very low, try gaming it could go at about 39. If I was you, I wouldn't worry with those result. 

Check mine when I play  Asphalt  9Screenshot_20191022-161415_GSam Battery Monitor Pro.jpgASPHALT 9

 

 

Screenshot_20191022-161143_GSam Battery Monitor Pro.jpgTemperature when playing games

 

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6 REPLIES 6
Superuser I
Superuser I

I agree phones will heat up when going through the set up process and back ups etc being downloaded.

 

However on normal use it should only warm up a little if your using the phone intensively i.e gaming.

 

In all honesty if I was within the cooling off period I'd have this phone swapped out especially if it's getting "very hot" and "toasty"

 

 

 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Superuser I
Superuser I

Hi @TAIL , you can install Gsam Battery Monitor  from Google  Play Store and see your temperature each time of the day.

Please let us know  the temperature  and take a printscreen of it..  please allow a minimum  of 1 hour before the FIRST READING or the value will be wrong. Waiting  for this printscreen. 

 

I put mine as exemple for my Note 10+...Temperature  is the orange line.Screenshot_20191022-013224_GSam Battery Monitor Pro.jpgYou have differents folders for temperature

 

 

Si j'ai pu vous aider un peu , cliquez sur le POUCE, Si j'ai résolu votre problème cliquez sur « Accepter comme solution » pour aider ceux qui se posent la même question. Merci
I f it help you a bit, click on the THUMB, If I solved your problem click on « Accept as a solution to help those who ask the same question. Thank you
Apprentice

Screenshot_20191022-174514_GSam Battery Monitor.jpgThis is mine from today, very light usage, no videos / games

As you can see above battery hit 35 and that was just looking on Reddit, the rest of the day was just reading WhatsApps or sat on the desk.

Apprentice

Screenshot_20191022-193437_GSam Battery Monitor.jpgThis was after using the camera on the phone. The last bit being uploading the video

 

Superuser I
Superuser I

35 is very low, try gaming it could go at about 39. If I was you, I wouldn't worry with those result. 

Check mine when I play  Asphalt  9Screenshot_20191022-161415_GSam Battery Monitor Pro.jpgASPHALT 9

 

 

Screenshot_20191022-161143_GSam Battery Monitor Pro.jpgTemperature when playing games

 

Si j'ai pu vous aider un peu , cliquez sur le POUCE, Si j'ai résolu votre problème cliquez sur « Accepter comme solution » pour aider ceux qui se posent la même question. Merci
I f it help you a bit, click on the THUMB, If I solved your problem click on « Accept as a solution to help those who ask the same question. Thank you

View solution in original post

Apprentice
Brilliant,
To be honest today it was much much cooler than yesterday, hopefully it was just the optimisation / battery calibration and now it's all golden
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