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My S10+ Plus over heating 10 minutes uses

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First Poster

i have just bought 3 days ago new s10+ but it is heating only i run instagram or chrome web page. i dont use game. only 3dh app, whatsup, bank,herewego,opera,spotify twitter shazam only. i used powersave mode. and i use 10 minute is overheaed back and right left side metal. İ restart phone then it start normaly but i have hand ons use 10minute it will get overheated.

 

can you help me please

1 ACCEPTED SOLUTION

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First Poster

it is so weird. i just unload bixby vision app : picture link, and restart it gone and cooler now. i dont understnt it is optimized for galaxy s10+?? i chech on cpu-z it heat is 32 celcius.

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4 REPLIES 4
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Superuser I
Superuser I

@dryusufbal 

 

That's not good @dryusufbal 

 

Do you have a case on it ?

 

If not then as it's so new then I'd suggest to look at contacting whoever supplied the phone to you and ask for a brand new replacement.

 

Hopefully you have a cooling off period to do this.

 

 

My advice comes from being a UK Samsung Phone User.
Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.1 / Android 10.

Samsung Gear s3 Frontier Watch.
Samsung Galaxy Buds.
Samsung Galaxy Tab A {2016}SM-T580

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Helping Hand

@dryusufbal wrote:

i have just bought 3 days ago new s10+ but it is heating only i run instagram or chrome web page. i dont use game. only 3dh app, whatsup, bank,herewego,opera,spotify twitter shazam only. i used powersave mode. and i use 10 minute is overheaed back and right left side metal. İ restart phone then it start normaly but i have hand ons use 10minute it will get overheated.

 

can you help me please


I agree with bandofbrothers reply. No acceptable reason the tele should do that in 10 mins, unless it was charging.

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Helping Hand

AND Welcome to your community here.

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First Poster

it is so weird. i just unload bixby vision app : picture link, and restart it gone and cooler now. i dont understnt it is optimized for galaxy s10+?? i chech on cpu-z it heat is 32 celcius.

View solution in original post

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