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Mobile Operator/country code prefix changed 10 days ago and since then we cant use samsung services on our phones

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First Poster

Hi there,

Ever since our country's code/prefix changed 10 days ago... all of my friends cant use samsung services on our phones, it doesnt recognize the country... and those that were logged out before the code changed cant even login on their samsung accounts on their phones now.

Country: Kosovo
New prefix: +383
Previous prefix: +386 (we used Slovenia's code via an agreement that stood for years until we got our own)

Any idea how long could it take for Samsung to recognize our country + country code?


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First Poster

Hello?