Open search

Medical Information Screen Missing Picture & Name

First Poster

I have successfully added all of the necessary ICE information and my emergency contacts and medical history are there but at the top of the screen where my picture and name should be only states Unknown Name with no picture.


I have several accounts with contacts linked to my S10e and I've double checked my contact information in each account and all information is identical with my name, telephone number, and photo.


What am I doing wrong?    Does anyone have a workaround?

I'd prefer to stick with the native Samsung application rather than a 3rd party but without my name emergency medical responders will have no idea whom they are treating.




CarlH Moderator

Hi @RachMH. Where are these particular contacts saved to (Google, SIM)?

Top Liked Authors