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LED cover music player shows when no music app is open

First Poster

I think I may have found an easy fix. I have this problem when using the Samsung music app. I've noticed that if I first pause the song I'm listening to and then close the app, the music controls get stuck on the Led View Cover. But if I close it while the song is still playing, the music controls close too. It works after it's already stuck as well. Just press play, close while the song is playing, and the music controls disappear. I haven't tried it with other apps.

Apprentice

@Bas10plus wrote:

I think I may have found an easy fix. I have this problem when using the Samsung music app. I've noticed that if I first pause the song I'm listening to and then close the app, the music controls get stuck on the Led View Cover. But if I close it while the song is still playing, the music controls close too. It works after it's already stuck as well. Just press play, close while the song is playing, and the music controls disappear. I haven't tried it with other apps.



I have just tried to close the app whilst the music is playing, and the music just carries on playing even though the app is closed!

First Poster

@Carll wrote:


I have just tried to close the app whilst the music is playing, and the music just carries on playing even though the app is closed!

How do you close it? I close it from the notification tray, with the little x. (You have to allow notifications from the music app for that to be possible.)

 

 

Explorer

This was fixed with today's update 

Apprentice
Yep, I have just installed the update and all is good with the World!
kudos to Samsung for listening to us!
Apprentice

So glad to hear there's an update that works! It doesn't seem to have been pushed to my phone yet though (I've tried searching for updates everywhere I could think of), just to check can someone let me know the version number of the LED cover software with the update?

Explorer

@icie wrote:

So glad to hear there's an update that works! It doesn't seem to have been pushed to my phone yet though (I've tried searching for updates everywhere I could think of), just to check can someone let me know the version number of the LED cover software with the update?


It's the phone's firmware update, not the led software.

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Apprentice
Rats, guess I'm stuck waiting then. Thanks!
New Member

This works a treat cheers

Observer

I had this same issue and it was infuriating!

 

After a couple of attempts with samsung tech support and a botched return of item, I finally fixed it. Try the following:

Go onto settings.

Go onto Apps.

Press the triple dot button in the top right and select "reset app preferences".

 

Fair warning, it resets everything so I had to give permissions to things again I'd previously set up, and it caused an issue with whatsapp where it didnt recognise contacts and I had to assign one again before it remembered them all... but the music  bug is fixed, thankfully! Hope this works for you.

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