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LED cover music player shows when no music app is open

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Apprentice

I'm having issues with the LED cover music player after the android update (some other people have noted having issues with it in another thread https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Is-it-possible-to-disable-music-contr....)

 

If I don't open any music players everything operates as it did and should, but if I open a music playing app (spotify, podcast addict, etc.) play something, and then close the application, the cover still displays the music controls, and will re-open the app if the controls are touched which is very very irritating.

 

Is this a ""feature"" or a bug?

 

Some options for "fixing" this have been noted as:

  • Turn off notifications for music apps
    • Not an option as I do want the controls when I am actually playing music.
  • Force stop the LED cover app after closing music apps
    • This should not be necessary and would also be frustrating.
  • Take off and put back on the cover after closing music apps
    • Frustrating and tricky as the case is well fitted.

Very disappointed in this. I'd been underwhelmed by the support/functionality for the case previously but it did the job to a reasonable level. This is no longer a reasonable level.

1 ACCEPTED SOLUTION

Accepted Solutions
Apprentice

Just got the software update which seems to have fixed the issue.

 

A month and a half of pure frustration. Lovely. Really unimpressed with this, honestly, but at least it's better now.

29 REPLIES 29
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First Poster

If it helps i figured out how to stop it on beyondpod and should work on other things

 

Go to settings --> apps --> beyond pod --> notifications

 

Now ENABLE notifications

Yes that makes no sense but trust me

Then untick all the other options, but leave the top one ticked so they are enabled but

 

Lockscreen says dont show notifications

 

That should be it, though some apps may need more options

Apprentice

No dice, unfortunately.

I've toggled all of these on and off (and in other apps) but I'm still having the issue. Thank you for the suggestion though!

 

Screenshot_20190718-090453_Settings.jpg

 

Screenshot_20190718-090502_Settings.jpg

 

Screenshot_20190718-090438_Settings.jpg

 

Screenshot_20190718-090446_Settings.jpg

 

Apprentice
I am also having the same issue, it seems to be common after some searching, come on Samsung, get an update out
First Poster

Sorry to hear that. It totally fixed it for me with beyondpod the podcasting app. 

The only other thing I did was:

Settings--> Advanced features--> Accessories --> turned off Automatic Unlock for the LED View Cover

 

Below are my settings for Beyond Pod app

Screenshot_20190717-222638_Settings.jpgScreenshot_20190717-222626_Settings.jpg

Apprentice

I had the exact same problem, was fine for a couple of months since since launch date of the S10 until like a week or two ago. Probably a software update that caused it... kept on playinh music when I closed it and put it in my pocket.

 

To fix it, I took the phone out of the cover. You'll see a sticker with some info at the bottom. Peel it off and place it at the top of the cover under the gap. Then take a piece of small paper and cover the area that you just exposed. 

Put your phone back into the cover and Bob's your uncle. 

Until Samsung brings out a fix, this is my alternative. Use it, don't use it...

When the fix comes, just put back the metalic sticker against the pins and reverse everything...

First Poster

Same problem here. It is very embarassing when cover is pressed accidentally and music starts in a work room. 

I'll wait for next update. If not fixed I'll throw it to the garbage. 

New Member

Yep I'm having the same problem, started for me yesterday, after I installed an update in the morning. Those fixes mentioned are not fixes imo.

Just Browsing

Thanks   that really worked for me and solved my problem at least temporarily. It was very annoying sitting in business meetings while suddendly some of my music started to play ;-)

New Member

Same problem here since the update. Samsung please fix!!

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