Support

Open search

I need help with the led view case stopping spotify

First Poster

Spotify keeps stopping ever ~20 seconds and it's really annoying. it only happens when the phone is off, I've downloaded all my music, and I think the led view cover is to blame

 

s10e

3 REPLIES 3
ChrisM Moderator
Moderator

Hi @shinystache 

 

Have you tried taking the case off to see if the problem goers away?

First Poster
the cover is the problem. the touch feature on it turns on and skips and stops songs when it's in my pocket, but there's no way to turn that off. will that be possible in the future?
ChrisM Moderator
Moderator

Nothing's impossible, @shinystache. You can feed this back directly to our Developers through the Samsung Members app on your phone. Just click on 'Get help' and then 'Send feedback'.

Top Liked Authors