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How do you claim the galaxy ear buds with the pre order of s10

First Poster

It worked for me I just registered

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Apprentice

@ChampChamp wrote:
Me too, I've been trying all day.

I know I just got through to Samsung  on the phone and they are trying to sort the problem out 

Apprentice

@ChampChamp wrote:
Me too, I've been trying all day.

I know I just got through to Samsung  on the phone and they are tr

Explorer
Wait everyone whats the hurry !!!
Apprentice
Apprentice

@Arnout wrote:

It worked for me I just registered


What date did you put in and how? I've tried so many variations of the date and it won't accept my pre order date  

First Poster

I stupidly ordered the wrong version, I wanted the S10+, and ordered the S10 in error on 6th March. I can return it, but will they still honour the free buds does anyone know?

 

First Poster

In case anyone else has done the same as me, they will not honour the buds if you have ordered the incorrect phone!

First Poster

Mine keeps saying I have claimed alreadybusing the imei but I don't have a claim I.d as the form kept saying under management, any idea??

Apprentice

Mines saying invalid phone number... I love their products but the service/way they have handled everything has been a shambles 

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