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If I enable Hotspot of S10 and i connect my PC to HotSpot of S10, I can't connect to a PPTP VPN. There's some way to fix it. It worked right on the Galaxy S8.

Thanks M.

First Poster
there has been the same issue on the S9 and no resolution yet that I have seen
New Member

This needs to be resolved ASAP. I have users that left Iphone because Apple stopped supporting PPTP tunneling and went to Samsung because I told them it would work only to find out that it won't. I have a Note 8 and it works fine. Doesn't make sense that the newest version of Android OS and newest edition of the galaxy series won't allow the connections.

First Poster

I have the same issue on S10+. PPTP Vpn is not working over hotspot on this device.

Instead is working just fine on Galaxy S7.

A very unpleasant surprise. I cannot do my job using this new phone.



First Poster

Everyone go to Samsung support live chat. Reference this chat web link. make sure you ask for a ticket number. 
I have reported this 3 times and every time support says this is the first report. With out a ticket number the problem does not exist.

New Member

Confirmed that this is also occurring on S10 and S10+ over here as well.


When using the hotspot of an S8 or a spare Huawei phone - no issues.


Chat support ran through the process where we booted the affected phone into Safe Mode (boot up with the Volume Down Button held down) - still encountered the same issue.


Was also advised to try turning PMF on via Configure Mobile Hotspot - still encountered the same issue. Note: did not have to turn this on for the other 2 working devices.


Currently have already logged a ticket with a valid Service Reference ID but have yet to get a response since then.



First Poster

I just recieved a pretty large update.  It seems to be working for me.  S9+

First Poster

Also received large update on 8th April but still the same problem for the S9 - Can't connect the VPN from  laptop  when sharing mobile internet via S9 !  the VPN works direct from the mobile however 

First Poster

Is working on S10+!

I have just received an update.

New Member

Got the same problem on my S10.

PPTP VPN ist not working on tethering on my PC

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