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Has anyone received their buds yet? (UK)?

(Topic created on: 25-03-2019 09:34 AM)
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ColonelPanicky
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Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?

 

If so, please do advise and I'll PM you my number/ email address.

 

Anyone else in a similar situation?

 

Thanks!

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1,345 REPLIES 1,345
Spirit979
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@Garymguk wrote:
Pre order was for phone and buds. Not free, part of the package. If I sent the phone back they would want the buds back.

No, the pre order was for the phone. The free Buds had to be claimed separately and none were ever going to be sent until after the 14 days cooling off period had expired. 

Colin19
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@Fudgy31 wrote:
Hahahahaha @Colin19 they are not providing Black Buds
@Fudgy31 wrote:
Hahahahaha @Colin19 they are not providing Black Buds

You sure about that? 

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KillYourIdols
Helping Hand
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Think the Key word here is "WITHIN". Maybe before 30 days, but not after. WITHIN.

 

 A Chart:

 

Validated:                                           30 Days later:

8th March                                                 7 April

9th March                                             8th April

10th March                                           9th April

11th March                                          10th April

12th March                                          11th April

13th March                                          12th April

14th March                                          13th April

15th March                                          14th April

16th March                                          15th April

17th March                                           16th April

18th March                                           17th April

 

Don't think I really need to do the rest, you get the Idea. Samsung, which ever way you look at it, are on course to deliver all goods within 30 days as promised. Even if you Got validated on Release day,  You woudnt be liable to have them for another few days.

 

As for the Random deliveries? Dont know. Maybe they are doing them Geographically. DX are not the largest Couriers around and have limited resources across the UK.

 

Chill.

Neros
Explorer
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@Colin19 wrote:


@Fudgy31 wrote:
Hahahahaha @Colin19 they are not providing Black Buds
@Fudgy31 wrote:
Hahahahaha @Colin19 they are not providing Black Buds

You sure about that? 


Don't think anyone is sure about anything anymore :face-with-tears-of-joy:

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Colin19
Troubleshooter
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Why are people getting bent out of shape over a pair of ear buds. More things to worry about in life than a small piece of plastic that goes in your lug.

KillYourIdols
Helping Hand
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@Colin19 wrote:

Why are people getting bent out of shape over a pair of ear buds. More things to worry about in life than a small piece of plastic that goes in your lug.


Like what? Brexit? :ok-hand:

Garymguk
Pioneer
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True. But people are getting annoyed about it, it's called customer care. Some companies are good at it, others bad. Big companies can look after themselves. 30 days is terrible and hidden in T&C, nobody reads these.
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Colin19
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@Neros wrote:

@Colin19 wrote:


@Fudgy31 wrote:
Hahahahaha @Colin19 they are not providing Black Buds
@Fudgy31 wrote:
Hahahahaha @Colin19 they are not providing Black Buds

You sure about that? 


Don't think anyone is sure about anything anymore :face-with-tears-of-joy:


Well I’m sure I got up this morning.’I Think’ started reading all the moaning about a inanimate object of desire.

i think that’s what’s happening. Now I’m not sure, @Neros  you’ve thrown me into doubt now 

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Colin19
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@KillYourIdols wrote:

@Colin19 wrote:

Why are people getting bent out of shape over a pair of ear buds. More things to worry about in life than a small piece of plastic that goes in your lug.


Like what? Brexit? :ok-hand:


Yeah like Brexit, that’s a worse shambles than earbud gate:shocked-face-with-exploding-head:

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Garymguk
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Earbudgate, I like that lol
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