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Has anyone received their buds yet? (UK)?

(Topic created on: 08-04-2019 05:22 PM)
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ColonelPanicky
Explorer
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Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?

 

If so, please do advise and I'll PM you my number/ email address.

 

Anyone else in a similar situation?

 

Thanks!

1,345 REPLIES 1,345
KillYourIdols
Helping Hand
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@Lobice wrote:

@KillYourIdols wrote:

Mine were DX. Where you live (Roughly) @Lobice ? I know they use local/Alternative Couriers in Scotland and a few other places, So maybe it just depends on DX's UK Coverage?


Dublin Ireland


Thats that idea out the Window then, DX are Based in Dublin :face-with-tears-of-joy:

Pass. Maybe they were swamped and Passed some of the load to DHL or always only used DX in the Mainland UK? :thinking-face:

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Fudgy31
Pathfinder
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@BrianDuffy your a very luck man,  im guessing they were yellow too?

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Mark007
Navigator
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Mine are the white ones
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Colin19
Troubleshooter
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@Mark007 wrote:
Mine are the white ones

wut!!! White ohhhh no!!

well if I get white they are going straight back, unless you want them @Fudgy31 

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Colin19
Troubleshooter
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@KillYourIdols wrote:

@Lobice wrote:

@KillYourIdols wrote:

Mine were DX. Where you live (Roughly) @Lobice ? I know they use local/Alternative Couriers in Scotland and a few other places, So maybe it just depends on DX's UK Coverage?


Dublin Ireland


Thats that idea out the Window then, DX are Based in Dublin :face-with-tears-of-joy:

Pass. Maybe they were swamped and Passed some of the load to DHL or always only used DX in the Mainland UK? :thinking-face:


What idea @KillYourIdols ?? 

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Fudgy31
Pathfinder
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Whoop whoop I got my tracking number and it don't work hahahahaha

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gmatallo
First Poster
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that´s the answer i got, standard. 

 

Good afternoon,

Unfortunately, due to the large number of claims this promotion has received, we are unable to provide more specific information regarding dispatch dates.

All we can confirm is that they will be dispatched within the 30 days following validation. 
Your claim was validated on 11th March, so this should be dispatched no later than 10th April

When it does get dispatched; the courier company (DX) will message you to advise that they have your item and to provide tracking details. 
Please accept our apologies we can not be more specific.

 

I still dont think i´ll get them, since there is only 2 days left.

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Colin19
Troubleshooter
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@Fudgy31 wrote:

Whoop whoop I got my tracking number and it don't work hahahahaha


Look @Fudgy31  @KillYourIdols  @bazzz  What just got delivered. No confirmation email same as Bazzz no tracking number, nada. Drum Roll please.......

67341E51-1FD2-477E-B4ED-BBFF219C80F0.jpeg7F28D9C4-3094-469D-8587-7BEF91A44B36.jpeg

 

As you can see Third party for delivery.

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Mark007
Navigator
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I like the white ones. If you don't want yours I'll have them lol
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Fudgy31
Pathfinder
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Well I got my tracking number now. Let you know how I get on with them when I get em in july
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