Has anyone received their buds yet? (UK)?

[ColonelPanicky]

Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?

If so, please do advise and I'll PM you my number/ email address.

Anyone else in a similar situation?

Thanks!

[Colin19]

yeah could this this be them, just got the mail delivery so exited 

[ColonelPanicky]

I cannot believe it- I got the email from this DX company yesterday saying they were going to attempt delivery today- since I work 9-5pm and there is no-one else home at the moment, I left a nice message on the door advising of a safe place etc. I got pinged by my CCTV camera about 10:00am- a white van pulled into our drive- the driver got out, looked around (didn't even go to the door), got back in his (unmarked) white van and drove off!!! :@

Haven't got a 'we could not deliver' text from them yet, but I've done 're-attempt delivery' for Monday when there will be someone at home- so annoyed by their service- there is no option to collect from depot unlike any other carrier- even though google maps shows there are two in my home town (Northampton).

[KillYourIdols]

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@Colin19 wrote:

yeah could this this be them, just got the mail delivery so exited 

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*Drum Roll*

[Colin19]

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:@KillYourIdols wrote:

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@Colin19 wrote:

yeah could this this be them, just got the mail delivery so exited 

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*Drum Roll*

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Nope just a part for my boat 

[KillYourIdols]

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@Colin19 wrote:

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:@KillYourIdols wrote:

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@Colin19 wrote:

yeah could this this be them, just got the mail delivery so exited 

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*Drum Roll*

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Nope just a part for my boat 

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Flash git

[Colin19]

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@KillYourIdols wrote:

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@Colin19 wrote:

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:@KillYourIdols wrote:

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@Colin19 wrote:

yeah could this this be them, just got the mail delivery so exited 

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*Drum Roll*

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Nope just a part for my boat 

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Flash git

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Oh Olive and I just love the open water

[ColonelPanicky]

Anyone know the number for their customer service (DX) where you can actually speak to a human? In the email I've just got 0333 241 5702 but there are no options other than talking to a computer- anyone know of a code/ word to get through to an actual operator?

[Colin19]

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@Colin19 wrote:

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@KillYourIdols wrote:

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@Colin19 wrote:

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:@KillYourIdols wrote:

---

@Colin19 wrote:

yeah could this this be them, just got the mail delivery so exited 

---

*Drum Roll*

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Nope just a part for my boat 

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Flash git

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Oh Olive and I just love the open water

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Meet Olive 

[KillYourIdols]

Glad the Paint turned up, It's just what she needs

[Emexrulsier]

My god that joke is almost as bad as Samsung service centre.