25-03-2019 09:34 AM
Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?
If so, please do advise and I'll PM you my number/ email address.
Anyone else in a similar situation?
Thanks!
02-04-2019 11:55 AM
@gmatallo wrote:My timeline:
09/03 - Claimed
10/03 - Validated...and nothing since
When did you actually pre order your phone? It might have something to do with that date.
02-04-2019 12:05 PM
@Fudgy31 wrote:Guys
Get a grip. When Samsung offered the promotion, not once did they offer Black Earbuds. It has always been white.
Dunno how you can sue someone for a promotional item. Thats like sueing Prontoprint cos they send you a free pen with Liverpool FC on the side of it.
Get a grip and wait for your earbuds like the rest of us and stop stirring rubbish in the forums.
Well I spoken to my Lawyer today, and he said Samsung have a case to answer. So will see them in court
02-04-2019 12:09 PM
@Fudgy31 wrote:..Sueing Prontoprint cos they send you a free pen with Liverpool FC on the side of it....
10/10, Would sue.
#COYG
02-04-2019 12:16 PM
@KillYourIdols wrote:
@Fudgy31 wrote:..Sueing Prontoprint cos they send you a free pen with Liverpool FC on the side of it....
10/10, Would sue.
#COYG
😱😱😱
02-04-2019 12:39 PM
My claim was validated on the 12th, just logged into my claim and it shows processed, I can't remember though if it has always said that or did it used to say validated
02-04-2019 12:41 PM
@Neros wrote:
@Fudgy31 wrote:Guys
Get a grip. When Samsung offered the promotion, not once did they offer Black Earbuds. It has always been white.
Dunno how you can sue someone for a promotional item. Thats like sueing Prontoprint cos they send you a free pen with Liverpool FC on the side of it.
Get a grip and wait for your earbuds like the rest of us and stop stirring rubbish in the forums.
man they are just joking around
I’m not. I’m taken them to court!!!!!
02-04-2019 12:43 PM
@Emexrulsier wrote:My claim was validated on the 12th, just logged into my claim and it shows processed, I can't remember though if it has always said that or did it used to say validated
Yeah always starts as Validated, then if it’s showing processed, you should have them in a few days 👍
02-04-2019 01:00 PM
DX have a pretty-good reputation in the courier industry. I cannot comment on the individual driver that will make the delivery, but they generally are quite courteous and efficient. If the driver attempts delivery, he will leave you an action card, to let you know what's happened to your package. Outside of the 4 large international integrators (DHL, TNT, UPS, and FedEx), DX are amongst the best and most reliable in the UK.
02-04-2019 01:14 PM
@Emexrulsier wrote:My claim was validated on the 12th, just logged into my claim and it shows processed, I can't remember though if it has always said that or did it used to say validated
My claim was validated on the 12th also - moved to processed last Friday and just this minute got the DX tracking email - shouldn't be long for yours!
02-04-2019 01:39 PM
Validated 12th
out for Delivery tomorrow 3rd April
Just had my DX delivery email