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Has anyone received their buds yet? (UK)?

(Topic created on: 01-04-2019 01:58 PM)
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ColonelPanicky
Explorer
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Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?

 

If so, please do advise and I'll PM you my number/ email address.

 

Anyone else in a similar situation?

 

Thanks!

1,345 REPLIES 1,345
Fudgy31
Pathfinder
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what a load of old tosh Colin,  Just cos your playing up on the form dont mean they invalidate your claim.  If you bought the phone on pre-order and its a model in the promotion they have to suppy the goods as published.  

 

Send us the email stating that your claim has been voided due to inproper behavour on the forum.  NO?

 

UNSUBSCRIBE MATE

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Siversc
Explorer
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Think he joking about his claim being invalidated cause of the April's fools
vuholomun
Explorer
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Colin19 just wants attention which he clearly isn't getting at home.
ColonelPanicky
Explorer
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Well, just checked today as I hadn't done so for a week or so, and my claim page has now gone to 'processing'- hurrah! So, I'm expecting an email from this DX company.... 

 

I've never heard of them before, what have people's experiences been? Since I'm at work 9-5 I hope they don't do a hermes and just lob the parcel in the general direction of the receipient's house! 😉

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vuholomun
Explorer
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@ColonelPanicky when was your claim "validated"?
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ColonelPanicky
Explorer
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@vuholomun wrote:
@ColonelPanicky when was your claim "validated"?

It was validated 12th March

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RAZ4
Apprentice
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Here is my time line,

 

Claimed -  9th March

Validated - 11th March

Processed  - 27th March

Email from DX - 29th March

Delivered - 1st Paril

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ColonelPanicky
Explorer
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@ColonelPanicky wrote:

 

I've never heard of them before, what have people's experiences been? Since I'm at work 9-5 I hope they don't do a hermes and just lob the parcel in the general direction of the receipient's house! 😉


Just looked on trustpilot- doesn't make for happy reading esp around people critizing samsung for using them! 😕

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MPJ81
Navigator
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My timeline:

 

Claimed 9th March

Validated 10th March...then nothing...

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iRiaz
Explorer
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Same, claimed on the 8th March. Validated on the 13th...no update since
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