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Galaxy s10 ultra sonic fingerprint

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First Poster
Yep the only way to get it to scan is to lick your finger what a pos phone! I'm not happy. Just got January update with version 4.0.1.1 fingerprint patch and still completely broken!
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Apprentice
But then mine says make sure NOT to press too hard...fickle little thing!
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First Poster

Easy little trick I started using was to save 1 fingerprint but alternate between thumbs for each scan. Works really well

Observer

I have the same problem and it drives me crazy!! I want the physical fingerprint reader on the back of the phone back. It worked every single time!

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Observer

I agree! I feel that the physical fingerprint reader on the S9+ was so much faster and more reliable. It worked every single time and it made unlocking my phone a breeze, but this new on screen fingerprint reader on my S10+ is a joke! I hate it and I truly wish they would bring the old fingerprint reader back.

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Observer

What did you do to send feedback to Samsung about this issue? I'd love to do the same thing.

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First Poster
Yep the reader on my samsung galaxy s5 worked beautifully & its ancient! I think somebody needs to start a class action law suit, I feel cheated buying my phone outright & it's never worked. I have to fight my phone every time I try to log in, sure I could use a pin, or face but it's not rock solid either. Samsung should have never let these fp readers make it through QC!
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First Poster

Looked at Gallery S20 & thought with new fingerprint tech be worth upgrade. 

But they've not included it, same tech as S10 for fingerprint. 

Rulre out that phone, no way I'm putting up with that again. 

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Apprentice
Yep I have this problem too. Have deleted previous fingerprints and added new, so we will see.
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