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Galaxy s10 rattlin noise

First Poster

Hello, I bought a galaxy s10 about 2weeks ago and i can hear a very annoying rattling noise every time i shake my device ! im super nervous! Is that an issue or just the ois !Even the camera is open i can hear that noise. I read about in samsung's forum ! If anyone can help i would be grateful!Thanks

4 REPLIES 4
Voyager

It's something to do with the camera zoom function or similar , nothing to worry about

First Poster

It's the ois or something  similar? I shake my device front and back and I hear a rattling sound when the camera is closed.when I open the camera and i use the 1x lens the rattling sound is refuse a little bit and if I use the 2x lens the rattling sound it's almost gone but I can still hear it in a quiet place like my room.when I switch to 0.5x lens the rattling sound it's back and its very annoying like a part of my device had unstuck!you have the same issue to ?

First Poster
It's the ois or something similar? I shake my device front and back and I hear a rattling sound when the camera is closed.when I open the camera and i use the 1x lens the rattling sound is refuse a little bit and if I use the 2x lens the rattling sound it's almost gone but I can still hear it in a quiet place like my room.when I switch to 0.5x lens the rattling sound it's back and its very annoying like a part of my device had unstuck!you have the same issue to ?
SaudA Moderator
Moderator
Hi!

Just wanted to clarify, this is perfectly normal. The sound is due to the Camera Lens Barrel required to operate the Auto Focus function. The Camera module is fitted with a “Stopper” part to limit lens unit movement within the space for the Camera module. When the Lens and Stopper touch, when shaking the Galaxy S10 Series, a minute noise may occur – however, this is normal due to the operation of the Auto Focus feature of the camera.

Many thanks.
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