So i pre ordered the s10 with my upgrade on the 21st of feb. I recieved my phone on the 8th of march managed to claim my buds uploadin a screenshot of my email of confirmation that i upgraded samsung has messaged back sayin this is not valid proof of purchase. So what am i supposed to do as thats all i have to confirm i preordered super frustrated right now
Solved! Go to Solution.
I had to phone Vodafone to get them to fill in an online form to be able to provide me with the details on via email between 24-48 hrs. 🙄
I can't believe we have to prove our preorder ... surely they have that data
Uploaded to here
after converting to a PDF, using the print to pdf converter built into windows 10.