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Galaxy S10 Upgrade Program

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Apprentice

In pretty sure like with most things you have a 14 day cooling off period where you can cancel. I would do it sooner rather than later though.

Im doing the exact same thing and waiting

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First Poster

This whole thing is quite disappointing. I spoke to someone on the chat and they said I won't be getting the earbuds if I upgrade. I'm tempted to wait for the email but at the same time I don't want the phone to sell out.

Very poor way to reward loyal customers, Samsung. 

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First Poster

That's one the reasons making not to pre order. The lack of respect by their actual customers and the fact that my s9+ is in a perfect state

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First Poster

It's obvious the Samsung staff don't even know what's going on.  I was told in the chat I would get the ear buds.

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First Poster

I dont have Twitter but someone should tweet the head of sales or something to confirm the ear buds. I just keep hearing claim via app or you will not get it for upgrades.

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First Poster
Somebody from Samsung must be looking at these posts come on Give us a answer
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Explorer

IVE MANAGED TO ORDER MINE

I've been constantly refreshing the upgrade lounge link on Google chrome and it just kept coming up with the "choose your handset then we'll check the condition of your phone" etc

I opened the link on a different browser and got reset back to the page where you put your close brothers number and surname. And low and behold managed to get the whole upgrade done

 

Hope this helps some people

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First Poster
I am holding off and waiting for the email to see if I get the 50 off. As I know I'll sort of regret upgrading without the email coming through. My s9 plus agreement was made on the 26/02/2018, so I'm thinking they might send it around that time this month.
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Explorer

screenshotAtUploadCC_1550833906815.png

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Apprentice

Thanks for sharing...

I cant wait for the answer to this riddle 😂😂

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