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European Sim Card Only


Hello. Can I use my phone outside EU with a local operator ?

AntS Moderator

Hi @ex1c


Noticed you posted this query on one of the S9 threads too, but I'll answer you here.


All Samsung smartphones come with a regional lock out of the box. This lock disappears after at least five minutes of total talktime using a SIM from the phone's region of origin (in this case EU). This should, in theory, allow you to use the phone in other regions - but network services can vary, so if you're after a specific network overseas it's best to check with their customer services.


Apps and services (e.g. Samsung Pay) can vary between countries too.


We've had a similar S10 thread here, if you want to check out what other users have advised too.


 Say "Hello!" to the Community in The Introduce Yourself Thread.


My operator said that my phone is not only for use in EU and I can put a different sim also. Hope that it is soo.

New Member


if i reset the phone to factory setting, should i do the 5 minutes call again?( to unlock the sim)



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