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Emergency bypass while silent

First Poster

Hi everyone,

Just got a samsung s10 after being apple foe ages

One thing i noticed was you can not seem to set texts and calls from priority people to make a sound while on silent


It works in DND mode but not when your set to silent or vibrate


How can i fix this? Is there a setting i am missing or an app that does it?


I have my phone on vibrate or silent a lot but i still don't want to miss messages and calls from certain people


Thank you

AndrewL Moderator
@NinaWildeUK: Although it isn't exactly what you're after, you will need to utilise Do Not Disturb Mode to achieve this. First of all, set your priority callers as favourites by opening the Contacts app > Select a contact > Tap the star next to their name.


Swipe from the top of the screen to the bottom > Do Not Disturb > tap the Do Not Disturb notification in the drop down menu > Allow Exceptions > Calls From > Favourite Contacts Only > Messages From > Favourite Contacts Only.

Set your device to Sound and Vibrate and only your priority calls will come through. I understand that this will mean missing calls from your non-priority contacts, and apologise for any inconvenience this might cause you.
First Poster

Yeh as you have said it's not what i'm after

Will you be looking at the fact so many people want this feature and putting it in?

Sure it would be pretty simple to do it if u can do it on apple with one click you guys must be able to do it


Dnd is brilliant but so many of us still want our phone to vibrate while certain contacts are bypassing the silent mode


Please do think about putting this in as honestly i have seen so many asking about it that i assume you would have listened by now 

AndrewL Moderator
No problem, @NinaWildeUK. I'll pass your suggestion on to our R&D guys to see this can be implemented in a future product or update.
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