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Email attachments 'disappear'

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Hi can anyone please help,, my email attachments disappear ,I can view them then they do this, ,,why? I have an s10 ,20191118_175333.jpg

 

6 REPLIES 6
Explorer

Hi Wuzzy, you might want to censor out your email address from the image otherwise you might end up with some undesirable emails from the many weirdos on the net lol

Navigator
Ok thanks
Explorer

Are you using the Samsung email app? If so try setting Limit retrieval size to No limit and maybe turn on Auto download attachments in the app  settings.

Navigator
Ok thankyou so much
Navigator
Im using gmail
Explorer

Sorry @Wuzzybear I'm a little confused. I understand that you have a Gmail email address as I recall seeing it prior to you editing your previous post...

 

What I wanted to know was how are you accessing your emails on your phone? Are you using the Samsung email app, Gmail app, some other email app or via your phone's browser?