I had the blank screen now I can finally get to step 4 of the application where 1. It says my postcode is invalid and 2. After filling in the form it says something went wrong, please try again later which means I'm probably going to have to fill in all the form again as well as uploading my invoice and screen prints. I got a offer for the VR headset with my note 8, posted same day on problems. I don't know why Samsung has made this so hard.