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Ear buds claim not working

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Apprentice

It was working and now it is down for maintenance. It will work guys just be patient. Their servers are probably getting hammered with people trying to claim .

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First Poster

I gave up waiting after 40 mins

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Explorer

Yeh but this is ridiculous! They should have been included in the box with the phone box, to have to claim them like this is a joke! This is the WORST launch ever for them!

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Apprentice

Just be patient everyone. You wont get them tomorrow it'll take 30 days. This is a little silly how we are reacting. It's not that deep. 

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Apprentice
It's really not. Calm down. They didn't have to give them for free. We are an entitled bunch sometimes. Just relax and enjoy your new phone.
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Explorer

Ive been waitimg on hold for 1 hour 20 min now! And if they pick up and hang up, i swear im going to flip out at them

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Superuser I
Superuser I
The servers are currently overloaded, simply try again at a larger date.

Calling will result into you getting the same message (Be patient, try at a later date) And I expect that they have it extremely busy thanks to this unexpected issue.
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First Poster

*****UPDATE*****

 

I HAVE JUST COMPLETED THE CLAIM. I HAVE BEEN TRYING SINCE THIS MORNING BUT I HAVE JUST DONE IT!

 

IT WILL KEEP SAYING WEBSITE UNDER MAINTENANCE BUT GO BACK (ONLY ONCE) COMPLETE THE PART OF THE CLAIM AND KEEP GOING. AFTER 30 MINS I HAVE FINALLY DONE IT.

 

GOOD LUCK

 

 

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First Poster

Been trying to claim since I got the phone 5hours ago. So upset 

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First Poster
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