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Ear buds claim not working

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Apprentice

But they still give the option to buy it but not claim it

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Apprentice

Thats all what am gettingThats all what am getting

 

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Apprentice

Thats all what am gettingThats all what am getting

 

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Explorer

Response received from Samsung after I emailed the promotion 

 

Good Afternoon,

Thank you for your email.

Apologies for the difficulty you are facing in trying to access the claim form.

This is an issue we are aware of and Samsung technical team are working hard to resolve it as soon as possible.

We appreciate your patience whilst we work to rectify the issue.

If you have any further queries, please do not hesitate to contact us.

Kind Regards,

Ellen @ Samsung Promotional Support Team

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New Member

I've been trying since 11am and still just a blank screen 😣😣

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New Member
Same here
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New Member

Same here for over 3 hours now, not impressed 

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First Poster

It is a known issue apparently. Not to panic, we have until April to put through the Claim.

 

Don't let this ruin you from enjouing your new Phone. I am Loving my S10+ 😊

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First Poster

Offer has been removed from the site now

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First Poster

And me same like you

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