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Ear buds claim not working

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New Member

Is anyone else have trouble accessing the benefit to claim their ear buds. When I click on claim your ear buds it takes me to a blank screen. Also live chart is not available for this. Really annoyed and get get talking to someone 

136 REPLIES 136
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First Poster

I'm having the exact same issue. Seems like they're trying to cop out of giving away so many buds. So far I'm very disappointed

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First Poster

Same here.... just a blank screen... overloaded I expect... poor Samsung!

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Explorer
Yeah blank screen as well.
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First Poster
Yes same issue here. Managed to get through to support and they said that I need to try and contact them again because they are looking for a resolution. I got given this number to ring 0330 726 9000. Let me know if you get any joy!
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First Poster
i got the same issue
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First Poster
I have the same problem 🤔
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First Poster

I'm assuming we are all trying to get the free buds and the site can't handle it.  

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Explorer

I dont even have a benefit claim tab to even try. So annoying and I am on hold over an hour to speak with support. A joke

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Apprentice
Same here
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