Support

Open search

DPD Notification

Pathfinder

Mines definitely coming tomorrow as confirmed by Samsung on the phone last night. Bit annoyed as had booked the day off work but they have sent a £50 voucher for my 'inconvenience' so that helped! Now waiting for Saturday. 

Explorer
Explorer

@lisafox16 wrote:

Mines definitely coming tomorrow as confirmed by Samsung on the phone last night. Bit annoyed as had booked the day off work but they have sent a £50 voucher for my 'inconvenience' so that helped! Now waiting for Saturday. 


I'd happily wait til tomorrow for a £50 voucher 😊👍🏽

Apprentice

What number do you call them from?

Pathfinder

0330 number on bottom of confirmation email. 

Explorer

 

It seems that it is at a depot... but it is 50 miles away and not exactly a local depot to me...  perhaps my address is within this same regional area.   I expect it will be transferred to a more local depot during today.  

 

It almost makes me tempted to take a couple hours off this afternoon and try and organise a collection direct from the depot

 

Untitled2.png

Apprentice

It states at my local hub so should it should come today. Can somebody confirm if the buds are with the phone or not please? I already know the official samsung line that the buds have to be claimed when you get the phone but other regions were told the same and seem to have got theres bundled with the phone

Explorer

@LewisNXN wrote:

It states at my local hub so should it should come today. Can somebody confirm if the buds are with the phone or not please? I already know the official samsung line that the buds have to be claimed when you get the phone but other regions were told the same and seem to have got theres bundled with the phone


Noone can confirm this yet I doubt. DPD generally don't leave depot til after 0900 so doubt anyone has taken delivery.

 

Someone may shout up in a short while and either way I'll come back to you if mine is delivered today.

Explorer

@LewisNXN wrote:

It states at my local hub so should it should come today. Can somebody confirm if the buds are with the phone or not please? I already know the official samsung line that the buds have to be claimed when you get the phone but other regions were told the same and seem to have got theres bundled with the phone


This has been commented many many times on the forum... in the UK the buds are not expected to be with the shipment.   These have to be redeemed within the samsung menbers app once you have your S10 phone.   There will be a link to order the free buds between 8th march and 7th April.    There will also probably be up to 4 weeks delay for them to arrive as well... so you will likely not get them until at least mid march and maybe later, depending on stock and deliveries. 

 

Just be patient... and thankful that the promotion gives a free pair of £139 buds.    Just don't miss the redemption deadline ! 

 

Kind Regards

Smiley.

 

 

 

Explorer

@lisafox16 wrote:

Mines definitely coming tomorrow as confirmed by Samsung on the phone last night. Bit annoyed as had booked the day off work but they have sent a £50 voucher for my 'inconvenience' so that helped! Now waiting for Saturday. 


Mmm... might give them a ring and see if I can negotiate compensation for late delivery as well !

Top Liked Authors