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Contacts and calendar in Exchange not synced

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Apprentice

Hi

I have got a strange problem with my new S10+ which replaces my S9

I am  not able to sync my contacts and calendar from Exchange. Mail works fine, and the calendar and contacts syns are enabled.

If I go to Settings - Accounts - Exchange account - Synchronize account, I have a (!) sign at Contacts and Calendar and the message:

"Sync is currently experiencing problems. It will be back shortly"

This is and was not a problem on my S9

Any clue about that?

1 ACCEPTED SOLUTION

Accepted Solutions
Apprentice

Yes, I managed to find a solution:

Try go to Settings - Apps - Gmail

Make sure all permissions are on - incl storage

 

If that is not enough, also try Google Calendar and contacts.

 

3 REPLIES 3
First Poster

I have the exact same issue with my new S10.

 

Any Hints?

 

Regards

Manuel

Apprentice

Yes, I managed to find a solution:

Try go to Settings - Apps - Gmail

Make sure all permissions are on - incl storage

 

If that is not enough, also try Google Calendar and contacts.

 

First Poster

Great that solved the issue! Thanks a lot for sharing your experience.

 

Regards

Manuel

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