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Can't back up my data

(Topic created on: 31-03-2020 06:48 PM)
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Adi0
Big Cheese
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So this has started to happen, never before it has.

 

Can't back up my data to the Samsung cloud. 

Screenshot_20200331-194210_Chrome.jpg

 

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Thanks on the help! S24 Ultra owner.
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1 Solution


Accepted Solutions
Solution
Adi0
Big Cheese
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Hi, I've got the support from Samsung Members. They've told that this is their server issue. So please don't mark your answer immediately as solution. Not being rude, just realistic. :smiling-face: Screenshot_20200407-160518_Samsung Members.jpg

 

.....................................................................
Thanks on the help! S24 Ultra owner.

View solution in context

3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
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This sometimes happens on my Note 10 @Adi0 and is a glitch.

 

Usually after a few attempts or if I leave it a couple of days the phone then let's me back up.

 

I've no idea why this happens !

 

🌈 Stay Safe  🌈

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Adi0
Big Cheese
Options
Thanks, we'll, I've reported it...
.....................................................................
Thanks on the help! S24 Ultra owner.
0 Likes
Solution
Adi0
Big Cheese
Options

Hi, I've got the support from Samsung Members. They've told that this is their server issue. So please don't mark your answer immediately as solution. Not being rude, just realistic. :smiling-face: Screenshot_20200407-160518_Samsung Members.jpg

 

.....................................................................
Thanks on the help! S24 Ultra owner.