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Bluetooth Pairing with Beoplay E8 to Samsung S10+

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First Poster

Having issues with pairing with my Beoplay E8, followed all the steps from Bang and Olufsen

 

http://bogo.custhelp.com/app/answers/answer_view/a_id/1036554/~/i-am-unable-to-pair-the-beoplay-e8-t...

 

Anyone having similar issues? 

 

 

 

 

1 ACCEPTED SOLUTION

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ChrisM Moderator
Moderator

Hi @AlexTanHK 

 

Try these steps: Restart your phone and check that the phone's Software is up to date. Then check all your apps are up to date too. Next, head into Settings > Apps > 3 dots (top right) > Show System Apps > Bluetooth > Storage > Clear cache/data and restart the phone. Also, make sure that the device you are trying to connect to is set to be discoverable via Bluetooth. Hope this helps!

3 REPLIES 3
ChrisM Moderator
Moderator

Hi @AlexTanHK 

 

Try these steps: Restart your phone and check that the phone's Software is up to date. Then check all your apps are up to date too. Next, head into Settings > Apps > 3 dots (top right) > Show System Apps > Bluetooth > Storage > Clear cache/data and restart the phone. Also, make sure that the device you are trying to connect to is set to be discoverable via Bluetooth. Hope this helps!

First Poster

Thanks ChrisM...this now works..

I cleared Data and cache from the Bluetooth memory...

now i do have to reinstall all my bluetooth linked devices... 

 

 

 

First Poster
Very helpful. Solved issue after I tried literally everything else. Thanks a lot!