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WhatsApp notifications tone

(Topic created on: 16-02-2019 07:40 AM)
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Wayne3919
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So this is driving me nuts sometime when I get a WhatsApp message there is a popup but not a sound no tone nothing everything is turned on in the settings anyone else having same problem please help 

 

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6 REPLIES 6
ChrisM
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Hi @Wayne3919.

 

Are you still having this issue and is it only happening intermittently?

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Wayne3919
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Yes it's still happening and yes intermittent it's very frustrating
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ChrisM
SuperStar
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Let's try a soft reset on the phone, @Wayne3919 . This will end all processes and give the phone a fresh start. To do this, press and hold the 'Power' and 'Volume Down' buttons until the phone restarts. This won't delete any of your data.

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Wayne3919
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Ok I have done this I will let you know if that work thanks for the help :smiling-face:
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ChrisM
SuperStar
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No problem @Wayne3919.

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Wayne3919
First Poster
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Nope that didn't work 😞 seems to be the first msg after iv not had one in a while if that makes sense
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