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WhatsApp notifications tone

First Poster

So this is driving me nuts sometime when I get a WhatsApp message there is a popup but not a sound no tone nothing everything is turned on in the settings anyone else having same problem please help 

 

6 REPLIES 6
ChrisM Moderator
Moderator

Hi @Wayne3919.

 

Are you still having this issue and is it only happening intermittently?

First Poster
Yes it's still happening and yes intermittent it's very frustrating
ChrisM Moderator
Moderator

Let's try a soft reset on the phone, @Wayne3919 . This will end all processes and give the phone a fresh start. To do this, press and hold the 'Power' and 'Volume Down' buttons until the phone restarts. This won't delete any of your data.

First Poster
Ok I have done this I will let you know if that work thanks for the help
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ChrisM Moderator
Moderator

No problem @Wayne3919.

First Poster
Nope that didn't work :( seems to be the first msg after iv not had one in a while if that makes sense
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