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Secure file on fingerprint unlock Note 9

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First Poster

 Can anyone suggest what to do to prevent Secure Folder from opening when using finger print to unlock Note 9 phone? Have had a look through settings yet I'm finding it pretty overwhelming in determining what to do.  Has only started doing this today. 

2 ACCEPTED SOLUTIONS

Accepted Solutions
Superuser I
Superuser I

Hello @snoozeebear

 

Try looking in....

 

Settings, Settings, Biometrics and Security, Secure Folder then Choose the lock method you wish to use for your Secure Folder.

 

 

 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

First Poster

Thank you so much.  Using your advice I've reconfigured the fingerprint choice now so the problem is fixed . Your help is truly appreciated

2 REPLIES 2
Superuser I
Superuser I

Hello @snoozeebear

 

Try looking in....

 

Settings, Settings, Biometrics and Security, Secure Folder then Choose the lock method you wish to use for your Secure Folder.

 

 

 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

First Poster

Thank you so much.  Using your advice I've reconfigured the fingerprint choice now so the problem is fixed . Your help is truly appreciated

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