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Since updating my phone to the new Oreo yesterday on my S9 Plus 2018 I have lost all my stored on Sound Picker.I backed up everything before hand and now only have pre installed musiv ringtones.

Ive tried everything to get the downloaded ringtones approx 15+

Can anyone help me to get them back.The music is on several MP3 music players on the home page.

 

Tim

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@Timbo1971 wrote:

Since updating my phone to the new Oreo yesterday on my S9 Plus 2018 I have lost all my stored on Sound Picker.I backed up everything before hand and now only have pre installed musiv ringtones.

Ive tried everything to get the downloaded ringtones approx 15+

Can anyone help me to get them back.The music is on several MP3 music players on the home page.

 

Tim


When you try to change ringtones in settings through sound picker there should be a "+" button on the top right a little under the battery icon. Click it and allow permission to access storage you should see all other sound files on ur phone. Let me know if this worked for you.

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