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Note 9 screen lock.

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First Poster

Hi all,

 

I have my screen lock setup with finger prints, and face recognition, try all tipes, patern, password, pin, iris, they all work and unlock the screen.

Problem is that if I swipe only the finger on the screen will unlock the phone too, this me or any person or any place as I don't have the smart lock on.

5 REPLIES 5
MasukaH Moderator
Moderator

Hiya @Luis52

 

Can you have another look at your settings to see if Smart Lock is On or Off? Here's a guide to help you 

further: https://www.samsung.com/uk/support/mobile-devices/what-is-smart-lock-and-how-do-i-use-it/ 

 

 

samos.png

Superuser I
Superuser I

Hi @Luis52,

Just a thought here try covering the top of the phone and swipe as mine unlocks all most in a instant as the phone will see your face and unlock the phone or get someone else to try it. Please let us know how it goes so we can help you further should the need arise.

DannyT Moderator
Moderator
Were you able to check the Smart Lock, @Lusi52?

Have you figured this one out?

MCU.jpg


 Welcome to the Community! :smileyhappy:

First Poster

Hi,

All good now, thanks for the reply.

 

Regards.

First Poster

That's you bud. My smart lock is on. If your having trouble with it even though it's on try switching it off, restart the phone, then switch smart lock back on.

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