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Note 9 dual sim

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Apprentice

I have 2 sims in note 9. Sim 1 data sim 4g/3g(auto connect).

Sim 2 for calling 2g only.

During call on sim 2 , sim 1 stope working for internet.

When finish call on sim2, sim1 start for data.

Please update is there any kind of settings to enable sim 1 data during call on sim2.

3 REPLIES 3
Superuser I
Superuser I

Hey @New-User9

 

Try looking in...

 

Settings  

Connections.

Sim Card Manager.

Dual Sim Always On.

 

Are both sim cards on the same network or different networks.

 

I ask as if they are both on the same network you may need to ask your network if they support surfing while making or receiving a call.

 

I have two different network sim cards in my phone so I'll check how mine behaves for you.

 

 Edit.

 

If I use the same sim for calls and internet then my internet stays On during a call.

 

If I use one sim for a call and then the 2nd sim for internet then internet disables during a call.

 

From googling I've read that some say having voLTE activated on the calls means internet remains !

 

Unfortunately as I'm a Payg Customer my UK Network isn't providing 4G calling aka voLTE to my account yet.

 

So in conclusion this looks to be a network restriction and not a restriction of the Phone itself. 

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Apprentice

@Bnadof Brothers

thanks for your help.

Both sims from different networks.

 

But I checked with Samsung help & got that both sims can not work togeather. As per my case, when I will make or receive call on my 2nd sim then 1st sim will be stop working even its a data sim.

New Member

Please help.I dont have the Sim Manager on my note 9 SM-N960F 128GB. I bought the hybrid sim. The first sim is foud but the second sim is not found.

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