Loved my Note 9 for the first six months I owned it. Then I did the update. Now I've paid $1000 for a phone (still owe over $700) that looks like a kids toy and has dedicated screen space for buttons, which the lack of was why I bought the phone in the first place. I'm sure whatever upgrades they also did at the same time are great, but I had no issues with how it functioned in the first place. Please Samsung, at least make it so I can get rid of the navigation keys!
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The update MORE than sucks! My battery went from lasting all day and then some to draining in 2 hours!
Samsung isn't doing anything about it, hell no, they got paid so they're moving on to the Note 10, Note 11, Note 1,000.
I hate to say it but I'm going to pull the trigger, I have 4 lines and my daughter just got the new iPhone, it's like night and day. I've always been loyal to Samsung but they really don't give a rat's ass.........................................GOODBYE SAMJUNK................HELLO APPLE! Trust me, do it, you won't be disappointed!