Galaxy skin Fortnite problems

[MarkoM96]

Hello, with my family we bought an Note9. We love Fortnite so we played and did all steps for The Galaxy skin. 

After 4 days we got no skin . Epic games emailed me that they don’t see that I linked the account of Samsung . It’s not possible , I played 4 games with epic games account and Samsung one . Hope I find help here . Thanks 

[CarlH]

Hi @MarkoM96. Did you download the Fornite launcher from the Galaxy App store or direct from the Epic Games website? Is your account the only one that has been used on the Note 9?

[DarkMirc]

Download it from Samsung app store 

Play 3 games

And wait it can take up to 36 hours

[SithLord]

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@MarkoM96 wrote:

Hello, with my family we bought an Note9. We love Fortnite so we played and did all steps for The Galaxy skin. 

After 4 days we got no skin . Epic games emailed me that they don’t see that I linked the account of Samsung . It’s not possible , I played 4 games with epic games account and Samsung one . Hope I find help here . Thanks 

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Just to clarify one thing..

Only ONE account will receive the skin per note 9 handset.

Just saying as I see the word "we" a lot

[DarkMirc]

Only one per phone a

[LeonardSB]

Will the galaxy skin be permanently a Samsung exclusive?