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Galaxy Note 9 with Dex Pad and USB game controller problem

First Poster



I bought Dex Pad to use it with Galaxy Note 9 mainly for gaming. I use it with a USB game controller connected.

Problem is that the input from the controller works while the screen of the phone is on. When the screen of the phone goes off the input of the controller stops also. I could not find out how to prevent the screen from not turning off and this ruins the gameplay experience.


I tried with several different game controllers connected over USB and also over Bluetooth. The problem remains on all of them. However USB mouse connected works fine even if the screen is off.


The model number of Dex Pad is EE-M5100.

Galaxy Note 9 is SM-N960F, Baseband N960FXXU2ARH7

First Poster

I am having the exact same problem. This kills the game experiance. 

DannyT Moderator

Hi there, @Boysa22 & @StevePreslar.

The way to turn off the screen timeout can be found in Developer Options. Now, while we're not allowed to explain how to turn developer options on, a quick search online should point you in the right direction. The option you'll be looking for is called 'Stay Awake'.

Hope this helps!


 Welcome to the Community! :smileyhappy:

First Poster

Screen still times out for me. Is this an issue with all note 9's. Feeling frustrated 

First Poster

Backlight manager from the play store works for me.

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