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Email loads sluggish or doesn't on Samsung Email App

First Poster

Hopefully they will have a fix. 

Observer

Hello. I am using a Note 8 and experiencing the same issue. Auto Fit can be toggled on or off to temporarily resolve the problem but it returns and I find myself going back to settings often. A real pain. Also this happens with any of my 3 email accounts. All 3 are on different servers. This did not happen on an S8 I had a few months ago. Strange!

Observer

Well here is a fix I found right here in this community . I just tried it and it works!!!

 

https://us.community.samsung.com/t5/Galaxy-Note-Phones/Samsung-email-app-issues/td-p/419843

 

Work Around from Samsung: Samsung email app issues
 

I received an email yesterday from the Samsung Email app developers.  It is the most recent version of Google Chrome that is causing the issue.  I didn't believe it until I followed the steps prescribed and my email was working! 

Here is what you need to do:

 

Developer response:

 

Sorry for the inconvenience


You have an issue if you use Chrome v70 (updated), please use v.6x
we are preparing to make improvements for v70


Please refer below steps:


Step 1
google playstore
search google chrome
click three dots in upper right-hand corner 
uncheck enable auto upgrade


Step 2
Settings
Apps
Chrome
“uninstall updates” in more option

 

We will release it asap

First Poster

Thanks for fix.

It works.

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