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Clear view cover time stays the same

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When I close the cover it displays the current time. However that time stays the same until I open the cover again. So if I close it at say 3:30 but don't open it again till 5 it will still say 3:30. It will only chane when I open it.

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Superuser I
Superuser I

Thats not good @PikeBishop 

 

When you applied the case does it invoke any relevant settings ?

 

As a process of elimination can you try your case on another phone  ?

 

Can you try another case on your phone ?

 

Was the case supplied by Samsung ? i.e is it definitely an original ?

 

Unfortunately looking at results from a Google Search there does to be some inherent issues with this particular case !

 

I wish you all the best with this situation. 

 

 

 

 

My advice comes from being a UK Samsung Phone User.
Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.0 / Android 10.

Samsung Gear s3 Frontier Watch.
Samsung Galaxy Buds.
Samsung Galaxy Tab A {2016}SM-T580

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