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Broken S Pen Galaxy Note 9

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First Poster

Same thing happened to me. Just fell apart at the yellow joint with the gold...Looking at it really close, it doesn't even look like it was glued or ?

New Member

I'm within six month of purchasing my Samsung Galaxy Note 9 phone, as well, & my stylus broke & is stuck in the phone. Can I get a replacement, as well?

Explorer

I'd hope you can still buy a S pen on the Samsung site. Pens get lost and broken. I've lost an S pen for a Note before, which is why I bought a spare at the time I ordered my Note 9. No breakage yet, but my backstop S pen is in place. After all, what is a Samsung Note without a digital stick?

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Samsung Note 9 512Gb SM-N960 Dual Hybrid,
with 512Gb microSDXC UHS-I, the full terracotta
Samsung Galaxy Watch 46mm SM-R800
New Member

My stylus is cracked. I'm scared to use it now. How do I get a replacement. This sucks

Explorer

Am I right in thinking that the Samsung Fold will have a S Pen? That's sure to get broken when folded...

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Samsung Note 9 512Gb SM-N960 Dual Hybrid,
with 512Gb microSDXC UHS-I, the full terracotta
Samsung Galaxy Watch 46mm SM-R800
New Member

That is where my pen broke as well.  It popped out of the phone and snapped in half when I lightly tossed the phone down, and I'd only used it a few times.  I contatced Samsung, and they told me I would be able to get a replacement.  They gave me a ticket number and told me what to do and what documentation to send.  I followed their instructions and never received a response.  I followed up multiple times to my original email documentation and still never received a response.  Has anyone actually been able to get a replacement or help from Samsung regarding this issue?

First Poster
I got my replacement from ebay, £10.94) however while it works ok using it manually I.e. screen write/capture etc it but it will not work as a remote I.e. you can't use it to take a photo as the button on the side isn't responsive. So it's half solved my issue of broken S pen. I tried resetting clearing cache/data from the bluetooth App to no avail. Hope this helps.
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