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Note 10 plus OFFICIAL screen protector

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I have a Note 9 where old type tempered glass works great as the FPS is at the back, looks like I am gonna skip the NOTE 10+. I just cant use a flip case. The plastic films are very unclear which you get at Aliexpresss etc. reminds of the times before tempered glass came

Helping Hand

@Mada18 wrote:

 


@StellarTraveler wrote:

@Mada18 wrote:

Can anyone confirm if I am able to buy official replacement screen protectors for the Note 10 plus in the UK? There are none on the Samsung Online Store ( only for the S10 plus which also came with one pre installed ) and apparently none in the Experience Stores. 

The one that is pre installed will need replacing at some point and I would be interested to continue having the genuine Samsung one.

So far, Samsung UK have not provided a clear answer to this. 

 

Thank you! 


None are being manufactured at the moment. No official factory installed type.  Only for new devices as needed 


 

That does not sound good at all ! 

 

Where are you getting this info from? 

Samsung UK themselves couldn't give me an answer to my question. 


info direct from samsung sales.

Pathfinder

@StellarTraveler wrote:

@Mada18 wrote:

 


@StellarTraveler wrote:

@Mada18 wrote:

Can anyone confirm if I am able to buy official replacement screen protectors for the Note 10 plus in the UK? There are none on the Samsung Online Store ( only for the S10 plus which also came with one pre installed ) and apparently none in the Experience Stores. 

The one that is pre installed will need replacing at some point and I would be interested to continue having the genuine Samsung one.

So far, Samsung UK have not provided a clear answer to this. 

 

Thank you! 


None are being manufactured at the moment. No official factory installed type.  Only for new devices as needed 


 

That does not sound good at all ! 

 

Where are you getting this info from? 

Samsung UK themselves couldn't give me an answer to my question. 


info direct from samsung sales.


The info that I got from Samsung UK was that they are available at Samsung Experience Stores. 

 

I received news that some came in stock and I am getting one fitted today.

I will let you know how it goes. 






Current phone : Samsung Galaxy Note 10+ 5G 512GB
First Poster

Hello,

 

I am here to officially address this issue on behalf of all users whom own a Samsung Note 10, or Samsung Galaxy Note 10+.

 

As you are all aware with great technology comes minor defaults or implications no matter how much testing is done. Example being this case where a user was able to trick the system into thinking the fingerprint being used at the time was in fact the real one, as you all know the story goes much deeper then that but I am here to spare us that time.

 

On behalf of Samsung, if you as a end user were forced to apply the update to patch the security fingerprint vulnerability and had to remove the for simple terms film screen front protector your phone was shipped with we will overnight at our cost a package via USPS you will receive the next day and after talking to a rep you will also get a ticket number to track your case. I can tell you only this much, no where including the Samsung store, Amazon, or any other sites are allowed to sell the film made by the Samsung Develoment team. Furthermore, under no circumstances do you want to go this route you must fully comply that only our dev team will careful apply the out of box film (specific name classified). ETA on rush order to get back because we all use mobile devices for communication is 3-5 days.

Your first action will need to be contact support in the Samsung app, tell them you had to remove the cover due to mandatory update forced upon you resulting in removal of cover, a few minutes following then online chat you will be contacted and screen sharing for IME info, etc will be obtained. We will ask for a email to keep you posted and also go as far as to communicate with you via our Samsung text line.

 

This is all I can say in regards to the matter. I will say this much in conclusion please avoid using 3rd party chargers such as Anchor, White Diamond tempered UV glass, and more. Only genuine film will always respond to your fingerprint post firmware update. Circling back to chargers, as Anchor is one of the best companies when it comes to charging it does interact with to much output to your core processor, and thermal core processors. This has for many effected the top right edge of the screen to reach melting points when charged in playing a game, connected to wifi and multiple apps running. As far as the contact number, please contact samsung help support via your mobile app while it will then be escalated. It's worth noting most everything is covered for 1 year by default from Samsung except the protector which originally was $29.99 till pulled from all corners of the web. So if you want the best experience out of your incredible device please take the exact steps mentioned above. Saying or doing else wise could result in not getting a free replacement. I ask not to be bombarded with questions or inside knowledge.

Thank you.

Regards

0Day Protection

Superuser I
Superuser I

@Mada18 

Welcome 

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Pathfinder

Thank you @0dayprevention for your very detailed explanation.

Does this also apply to european users? 






Current phone : Samsung Galaxy Note 10+ 5G 512GB
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