Not sure if i'm missing something (pretty sure i'm not), but has anyone else noticed that Dual Capture doesn't seem to be available/work on the Note 10? I must say, coming from a Note 9 which had it, the Live Focus pictures look considerably worse and lack of option to switch between zoom on the photos is disappointing.
Hoping this will be fixed with an update soon.. poor play there Samsung!
I too am very disappointed about this!! We were promised triple capture and in reality we have lost dual capture!
Not good! Hope samsung fix it soon in an update!!
I just came of Live support with Samsung. It's going up the chain to a product specialist lets see what comes of this. I noticed I was not seeing the Live Focus option at all which was annoying since I to used it on the Note 9.
@StargazerUK I always had Live Focus when I opened the camera app on my Note 10 plus.
Have you tried pressing and holding on a mode with the camera app open (let's say Photo) to check if the Live Focus was ticked?
I'm also missing Dual Capture, not many phones had/have it.
Also, have you received any updates from Samsung?
I contacted Samsung and got a very 'nothing' response:
"At the moment, Dual Capture is not a feature which is available on the Note 10 range. We're currently unable to confirm whether any future updates will allow the use of this feature, however we would recommend you keep an eye on our newsrooms both in the Samsung Members app, and the Samsung Community to get all the latest details."
Dissapointing to be honest. I've not been using the Live Focus feature on my 10+. It has nothing on the Note 9 version with Dual Capture. Misses backgrounds constantly, doesn't apply blur - overall incredibly hit and miss.
This is very very disappointing news from Samsung. They have just got rid of a very useful and well used function, the majority of users may not even realise it is missing until after purchase as they kept its removal very quite.
Luckily I have not purchased the note 10+ as of yet solely and only because of the removal of dual capture. Frankly @samsung this totally sucks! Please address this for your loyal users!
To add to this, I think i'm actually more disappointed that I haven't seen a single review that has picked up on this feature being missing. It really was something unique and definitely produced some of the most natural and consistent Live Focus photos i've seen from a phone camera.
Really hoping that Samsung are just taking their time developing a new version of it to be later added. Just not the same without and dissapointing for the price point.