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unable to use automatic call recorder apps in my samsung A10

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Observer

Hello samsung,

I am unable to use automatic call recording apps in my samsung A10. it is recorded only my voice

5 REPLIES 5
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Moderator
Moderator

Hey @hindi! Following the latest updates in the Google Policy, the option for Call Recording has been disabled on Samsung phones starting from the Oreo update 8. Gradually, Call Recording won't be available anymore even with 3rd party apps. If you would like to have
more information in regards to this, please contact the Samsung Mobile Support team at the number: 0330 726 7864. 

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Apprentice

@CarloL wrote:

Hey @hindi! Following the latest updates in the Google Policy, the option for Call Recording has been disabled on Samsung phones starting from the Oreo update 8. Gradually, Call Recording won't be available anymore even with 3rd party apps. If you would like to have
more information in regards to this, please contact the Samsung Mobile Support team at the number: 0330 726 7864. 



@CaroL That's why my next phone won't be a galaxy but an iPhone. 

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New Member

My Samsung Galaxy A10 doesn't record the voice and I do have call record app

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New Member

Hi


I have tried just about every app on the market - can someone please tell me what I am doing wrong that I cannot record calls on my Samsung A10s?

 

I am a nurse and need to record calls.

 

Many thanks

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Apprentice

hi  

unfortunately Samsung has blocked call recorders from working on one of the updates at the beginning of 2020, and all modern samsung devices such as Galaxy A10, A20... S10, S10+ Note 10 note 10+ and so on that have been updated stopped working. Galaxy S20 not yet, but it will, they are waiting people to buy it, and after before launching galaxy S30 they will also block. Why? I have no idea but I and everyone that owns a Samsung feels this measure as a lack of respect and consideration for their customers. My advice? Try considering another brands. Don't forget to talk bad about the brand as this is the only way they will start bothering about their customer's opinion.

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