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Samsung A5 Malware

(Topic created on: 24-08-2019 04:49 AM)
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HenkDJ
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I have a question about my phone that has malware on it.

 

I have an unrooted phone and I factory reset it and start using a different playstore account.

 

Does this mean the malware is off my phone aswell?

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Cassidy007
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@HenkDJ 

 

Hi, if you want to verify it, you can install this application from the Google Play Store : Malwarebytes Security and check. I'd like to know the result please...

1566619038663.jpg

 

 

 

 

 

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HenkDJ
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I scanned it with the Premium Malware Bytes app. Nothing was found.

 

Just out of curiousity. I figured IPhones are completely wiped clean after a factory reset, does the same apply to Samsung Phones?

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Cassidy007
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@HenkDJ 

 

I figured IPhones are completely wiped clean after a factory reset, does the same apply to Samsung Phones?

The answer is probably YES but to be sure I invite Moderator @AntS , he works for Samsung so he knows the answer better than me but now you know you have a clean installation.

 

Have a good day

 

If it helps you please click on the thumb

 

 

Vous aimez la photographie ? Si OUI, cliquez ici : https://eu.community.samsung.com/t5/parlons-photographie/bd-p/photo-club-forum-fr
You like photography , if YES, Click here : https://eu.community.samsung.com/t5/photography-talk/bd-p/photo-club-forum-uk
AntS
Moderator
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Thanks for your help on this, @Cassidy007 . :smiling-face: :thumbs-up-sign-emoji-modifier-fitzpatrick-type:

 

A factory reset on a Samsung smartphone wipes out all user data; apart from the Google account it was initially setup with (hence FRP - or Factory Reset Protection). We've got some official guidance on factory resets here.