23-08-2019 07:58 PM
I have a question about my phone that has malware on it.
I have an unrooted phone and I factory reset it and start using a different playstore account.
Does this mean the malware is off my phone aswell?
24-08-2019 04:49 AM - last edited 24-08-2019 04:58 AM
Hi, if you want to verify it, you can install this application from the Google Play Store : Malwarebytes Security and check. I'd like to know the result please...
24-08-2019 02:12 PM
I scanned it with the Premium Malware Bytes app. Nothing was found.
Just out of curiousity. I figured IPhones are completely wiped clean after a factory reset, does the same apply to Samsung Phones?
24-08-2019 04:25 PM
I figured IPhones are completely wiped clean after a factory reset, does the same apply to Samsung Phones?
The answer is probably YES but to be sure I invite Moderator @AntS , he works for Samsung so he knows the answer better than me but now you know you have a clean installation.
Have a good day
If it helps you please click on the thumb
26-08-2019 12:23 PM
Thanks for your help on this, @Cassidy007 .
A factory reset on a Samsung smartphone wipes out all user data; apart from the Google account it was initially setup with (hence FRP - or Factory Reset Protection). We've got some official guidance on factory resets here.