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Phone closes background apps automatically

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Good morning,

 

I have a Samsung Galaxxy A30s and sometimes it closes my background apps. For example, i open messages, contacts and settings and leave them open. Sometimes (not always), when I go back to the list of opened apps, I have only one opened app.

 

I don't understand why this is happpening...can you help me?

 

thank you,

gsrodrigues

1 ACCEPTED SOLUTION

Accepted Solutions
AndrewL Moderator
Moderator
@gsrodrigues: If you go to Settings > Device Care > Memory > Check the drop down list for any apps you would like to keep open in the background, and untick them. Now, they won't automatically close, allowing your to access them from the Recent Apps menu. Hope this helps.

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AndrewL Moderator
Moderator
@gsrodrigues: If you go to Settings > Device Care > Memory > Check the drop down list for any apps you would like to keep open in the background, and untick them. Now, they won't automatically close, allowing your to access them from the Recent Apps menu. Hope this helps.

View solution in original post

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