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Galaxy A70 fingerprint scanner issue

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Observer

Same here. The scanner is awesome  now!

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Observer

I bought a new Galaxy A-70 set up finger print ID ande whern I try to use it it does not recognize it I just want to remove it completley and not use any any biometric ID I need advise hot to get rid of it 

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Apprentice

Dear Samsung techie. 

It works better but not great after the latest update brightened and enlarged the green scanner light. It usually works fine inside apps when the screen is on. Can you test "turning up the brightness" a bit more on the lock screen.  The volume of posts about this are surely worth giving it a go. 

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New Member

I have temporary solution. Got it from my cousin. You can register your same thumb several time with slight difference in position to increase the chance of recognition.

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Apprentice

Good thinking. I noticed that it works at some angles but not others. I'll give it a go. Hopefully some software tweaks could make this a more permanent solution. 

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Observer
how do you train your fingerprint? after the latest update, I can't train any fingers and it goes at most up to 40 percent but then it stuck there and doesn't go further anymore
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Explorer

Are you moving it around a bit each press?

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First Poster

I've taken 2 phones with problems to Samsung in Perth, both times no fault found but they say that they have installed the latest firmware... Seems like a standard reply.... Both phones still have issues 

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Observer

Try restarting your a70, it worked for me

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First Poster

@Mok3 wrote:

Try restarting your a70, it worked for me


Yes I restarted it several times but still hit and miss 

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