I bought a new Galaxy A-70 set up finger print ID ande whern I try to use it it does not recognize it I just want to remove it completley and not use any any biometric ID I need advise hot to get rid of it
Dear Samsung techie.
It works better but not great after the latest update brightened and enlarged the green scanner light. It usually works fine inside apps when the screen is on. Can you test "turning up the brightness" a bit more on the lock screen. The volume of posts about this are surely worth giving it a go.
I have temporary solution. Got it from my cousin. You can register your same thumb several time with slight difference in position to increase the chance of recognition.
Good thinking. I noticed that it works at some angles but not others. I'll give it a go. Hopefully some software tweaks could make this a more permanent solution.
I've taken 2 phones with problems to Samsung in Perth, both times no fault found but they say that they have installed the latest firmware... Seems like a standard reply.... Both phones still have issues